Technologies for access: How lawtech can benefit businesses and consumers

At the Legal Services Board, we run large-scale surveys of legal services providers, small businesses and individuals to inform our work. We share the insights from these to show you what law firms are using and the drivers and barriers to use. Then compare that with what small businesses and individuals want. Finally, we’ll share what regulation is doing to support technology use balancing the benefits and risks.

Key Takeaways:

• Think about ‘technologies for access’ to deliver services to clients
• There are opportunities to grow your business through remote delivery
• Regulation is here to support the adoption of technology and innovation, balancing benefits and risks