Theatre 3 - Sponsored by it Governance ltd

IT Governance is the leading global provider of IT governance, risk management and compliance solutions.

Wednesday 21st March

Thursday 22nd March

speaker

11.00

Amy Bell - encompass corporation

Unlock AML and KYC with compliance technologies

MLR 2017 addresses inconsistencies in the supervisory regime across sectors and aligns Know Your Customer (KYC) requirements of professional services firms with those applying to the finance industry. This session investigates challenges faced by legal and professional services firms as they adapt to MLR 2017, covering the current state of KYC processes, and investigates RegTech’s potential to improve their compliance performance and reduce costs.

speaker

12.00

Yves Sanchez - SpeechWrite Digital

PDF Tricks, Tips and Superpowers for the Legal Market

Join us for this “tips and tricks” seminar to learn all about Nuance Power PDF – and transform yourself into a true PDF power user (in just 45 minutes). Learn how to create or combine PDFs effortlessly, redaction for confidential info, creation of forms, convert PDF files in one click into word, excel etc. creation of digital signatures, file size reduction and much more.

speaker

13.00

Brian O’Neill - Client Communications Ltd

Your clients are important – you have no excuse for losing them!

Lawyers are very good at communicating with their clients – during a transaction - but, once the transaction is completed, they might never communicate with the client again! In our seminar, we will show you how you can easily keep in touch with your clients on a regular basis, inform them about changes in the law, promote your services and win business from them.

speaker

14.00

Julian Bryan - The Legal Software Suppliers Association (LSSA)

Legal Technology – hear from the experts and ask them your questions

Julian Bryan is Chair of the Legal Software Suppliers Association (LSSA). He will give a short overview on how technology can best help lawyers run their businesses. Julian will be joined by colleagues from the LSSA, senior figures in leading legal technology firms, to answer audience questions about current and future use of technology in the legal market. Be ready with your questions!

speaker

15.00

Clair Daniel - Legal Ombudsman

Sorry shouldn’t be the hardest word – learning from complaints

Hear revealing insights from a senior ombudsman that challenge industry preconceptions about what good communication is for consumers. They will also explain how an apology can stop complaints escalating and disclose tips on how to improve your complaint-handling.

speaker

16.00

Richard Stephenson - YUDU Sentinel

How Legal firms can use Communication Apps in a Crisis

Legal firms are a prime target for cyber attacks and App technology provides a parallel communications solution when the main systems are compromised. City centre terrorist attacks are now a reality, so how can you instantly check staff are safe? In any Crisis speed and reliability of communications in the initial minutes are essential and Richard Stephenson reviews options and demos how Sentinel sets out to addresses these problems.