Having originally worked in London for a large global bank, Lisa was responsible for a wide range of financial services. She was then able to use these skills to set up her own mortgage advisory business dealing directly with clients and ensuring they obtained the best possible mortgage deal.
This attention to detail and experience of dealing with clients on a one to one basis put Lisa in good stead and on joining Checkatrade.com was placed in charge of pushing the business forward, from a 500 membership base, to nearly 7000, before being asked to head up the new and much requested sister site Checkaprofessional.com.
Lawyers need to prepare for “customer service revolution”
The Law Society’s report, “The Future of Legal Services”, foresaw a number of threats to solicitors’ firms in the near term: “Solicitors who can reach out to help consumers clearly understand their issues and options, and market themselves as such, should do well as more providers enter the market and confusion around choice grows. Solicitor firms who fail to get offerings right may see retail buyers bypass them to seek refuge in familiar brands.
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