Clients are the most vital part of any legal business as there would be no business without them. Making sure you are keeping current clients happy and attracting new clients are equally important. Make sure you catch Brian O’Neill’s seminar ‘Your clients are important, you have no excuse for losing them!’ and in the Keynote Theatre join Joris Beerda as he discusses ‘How to get high client engagement and retention in 8 easy steps: Octalysis Gamification’.
This is the ideal environment to find the tips and tricks you may not have thought of to make sure you are doing everything you can to keep your clients happy and to appeal to new ones. To hear from the experts, check out the list of speakers for client retention and attraction below. For a full list of exhibitors click here.
Client Retention and Satisfaction Speakers
The Octalysis Group
INTERNATIONAL GAMIFICATION AND OCTALYSIS DESIGN EXPERT
Efficient Portfolio Ltd
The Problem with Financial Advice: How to Really Help Clients
Client Communications Ltd
Your clients are important – you have no excuse for losing them!
All About Families
The victim’s battle with their perpetrator, and everyone else!
Sorry shouldn’t be the hardest word – learning from complaints
Desbruslais Chartered Surveyors
Property Construction & Defects: what clients need you to know